Implementation Experience

Egbert Taylor logo

The Client

Based in Droitwich Egbert Taylor are the world’s leading manufacturer and designer of 4 wheeled, galvanised steel waste and recycling containers and aesthetic street furniture for waste & recycling. Taylor employ 154 people, they are UKAS accredited to ISO 9001 (2008) and ISO 14001.

The Problem

Taylor had been working on an ERP implementation of Infor’s CloudSuite for a number of months. The objective being to replace a disparate range of legacy systems with a single ERP package.

As the planned go live date approached, there was increasing concern about the risk to the business. Nobody wanted to deploy a system before they were ready. As a result, the actual cutover process, for a business and team new to this type of project, was proving challenging to manage.

The Solution

Due to Gradient’s detailed knowledge of both ERP implementations and the product concerned, we were able to guide the team through the process, taking the system live only one month later.

What the Client Says

“On reaching cut over and implementation phase we felt we lacked the knowledge and professionalism to ensure all our pre-implementation effort would not be wasted. Gradient and their expertise allowed us to confidently complete the migration without any lost time or problems”.

Andrew Davies, Finance Director, Egbert H. Taylor & Co Ltd

Actions

  • Gradient Consulting spent time understanding the objectives of the project, functional requirements and the current status in terms of testing, training, data and reporting.
  • Test scripts were created, in line with the above, and were worked through with teams from each functional area.
  • Detailed plans created. A formal cut-over document developed. All members of the team understood the steps required to take the system live.
  • Trackers put in place to provide visibility of tasks and progress.

Benefits

  • With the support of Gradient, Taylor could now commit to the go-live date. Meeting the deadline day was in the assurance that we had mitigated risks and all activities were planned and scheduled post-go-live date.

  • The internal team were able to focus their attention on those tasks that added value to the project.

  • Gradient utilised vendor consultant relationships to address piloting issues in real-time.

  • The business was able to successfully introduce a new ERP product with minimal impact on the business.

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